Microsoft outage disrupts businesses, underscores need for continuity planning

BIRMINGHAM, Ala. (Nov. 12, 2026) — A widespread Microsoft outage Thursday disrupted email and other cloud-based services for users across the United States and beyond, highlighting the growing dependence businesses have on technology platforms and the importance of preparing for unexpected interruptions. Microsoft acknowledged problems affecting Exchange Online, the service supporting Outlook email for Microsoft 365 business customers. Users also reported difficulties accessing Microsoft Teams and other